Frequently Asked Questions

  • Christmas Box works with hundreds of Government and Community agencies across the nation who are in touch with the people most in need of support.

  • Christmas Boxes are packed in 13 New Zealand cities, from Kaikohe to Invercargill.

  • Over 400 Community and Government organisations collect Christmas Boxes from our packing locations and deliver them to needful recipients.

  • We are not able to receive requests for Christmas Boxes for specific people. Our distribution partners take responsibility for all Christmas Box allocations.

  • We are not able to respond to individual requests for Christmas Boxes. Our distribution partners take responsibility for all Christmas Box allocations.

  • The scale and logistics of the project do not allow us to receive small food donations to include in Christmas Boxes. We are keen to discuss large-scale donations of quality, in-date dry foods which can be used in our Christmas Boxes nationwide.

  • Yes, receipts are sent immediately for online donations. For direct banking donations, please message us with details of your donation, and we will follow up with a receipt.

  • Yes, donations of at least $5 qualify for a tax deduction with IRD.

  • Each Christmas Box contains around 20 food items to supplement a household’s meals over a few days.